ERO: Frequently Asked Questions (FAQ)
The ERO Brand and Products
What is ERO?
ERO is a nutrition brand focused on creating high-quality, science-backed supplements that improve energy, focus, and performance. Tailored for gamers, streamers, content creators and more, ERO is for anyone looking to add a little extra boost to their day.
Why should I choose ERO?
ERO products are formulated with clinically tested, high-quality ingredients, clearly listed on every label. No proprietary blends, so you know exactly what you're putting in your body.
What’s in ERO ELEVATE?
Our formula combines natural caffeine from organic coffee beans with powerful nootropics like Alpha GPC and Huperzine A for sustained energy and mental clarity.
Can I take ERO ELEVATE daily?
Yes, ERO is designed for daily use! We recommend following the serving guidelines and consulting with your doctor if you have any concerns.
What’s the best time to take ERO?
ERO works best 15-30 minutes before gaming, working, or any activity requiring focus and energy.
Is ERO ELEVATE suitable for teenagers?
ERO is intended for adults aged 18 and older. Consult a physician if considering use for younger individuals.
What is the best way to take ERO ELEVATE?
For optimal flavor, shake or stir with 12-16 oz. of water. Due to ELEVATE’s potency, we recommend starting with ½ scoop to assess your tolerance.
Use ELEVATE for gaming, exercise, study seshes, or any other activity where you need extended focus and energy. For maximum effect, take ELEVATE 15-20 minutes before your activity, or sip throughout for an extended experience.
Why does ERO use sucralose?
We decided to use sucralose for a number of reasons:
- Limits calorie intake without sacrificing taste
- Is diabetes-friendly
- Mixes well in liquid - making our products easy to use.
Many nootropics are difficult to overcome in terms of flavor, and our aim is to make sure our products are worth their weight in flavor!
Where are ERO products manufactured?
All ERO products are manufactured and distributed from our partner in Texas in a cGMP -certified facility.
Is ERO ELEVATE sugar-free?
Yes, ERO ELEVATE is sugar-free! At only 10 calories per serving, ERO ELEVATE offers clean energy without sacrificing taste.
Subscriptions, Shipping and Returns
How does the subscription service work?
Our "subscribe and save" subscription model lets you save money while having ERO delivered to your door each month. You can modify frequency or cancel anytime through the customer portal.
How do I cancel or update my subscription?
- Open your Subscription Confirmation email and click “Manage Subscription.”
- On your order page, select “Manage Subscriptions.”
- Adjust your delivery frequency, skip a month, or cancel your subscription as needed.
Do you ship internationally?
Currently, we only ship within the USA. Stay tuned as we expand our reach!
Can I buy ERO in stores?
ERO is available exclusively online at eronutrition.com.
What is the ERO Return & Refund Policy?
Requests for returns must be made within 30 days of receiving your order. For health and safety concerns, returns can only be made for unopened products.
Find more details on our Return and Refund Policy page.